Installation Technician I (EU)

Location: Remote in the EU (EU candidates). Non-EU candidates will NOT be considered.

Our client is the leading global laboratory automation company, empowering scientists to create results by connecting instrumentation, software, and data – from anywhere in the world. They achieve unprecedented levels of productivity while continually adapting to dynamic scientific, technological, and organizational structures.
 

Overview: 

• This is an exciting opportunity to have a real impact on the development of a lab automation platforms.
• The successful candidate will work with multiple teams to configure robotic systems to meet customer installation specifications and then travel to that customer site for the installation.
• This will be a customer facing role when on-site with our clients so polished, professional communication is essential!
• This is an amazing opportunity for someone looking for an entry level role or someone passionate about the intersection of life sciences and robotics.
• This is a home-based position but a significant amount of domestic and international travel up to 80%.
• The ideal candidate would be a curious individual and fast learner, able to work independently, as well as work cross-functionally internally as well as with a customer.
• The ideal candidate will be able to work collaboratively with other system techs to complete builds on time with high quality work.
• Current Driver’s License and Passport are required.
• This position will report to the Manufacturing Operations Manager Role 
• The position requires 80% travels.
• The position is suitable for EU-passport candidate.

Requirements: 

• Perform electrical and mechanical assemblies using schematics, mechanical drawings and procedures.
• Adhere to all safety protocols.
• Ability to follow procedures, documentation, and verbal instructions.
• Must be able to read electrical and mechanical drawings.
• Have a keen eye for quality and attention to detail. Understanding of electrical principals and standards.
• Communication with internal departments to report quality issues and defects.
• Able to troubleshoot and diagnose electrical issues – DC and AC voltages.
• Able to use a computer to perform calibration and commissioning tasks of devices.
• Willing to travel for extended periods of time 2-3 weeks internationally, occasionally as much as 8 weeks for training in the U.S. when first hired Able to work in confined spaces.
• Capable of lifting this up to 25 kg.
• Works proactively with support and cross-functional groups to achieve timely and customer-focused issue resolution.
• Complete accurate and timely documentation of support case issues, activities, and resolution.
• Assist customers with Pre-SAT issues. 

Qualifications: 

• Graduation from an accredited Electronics Technician program or apprenticeship program, or 1-3 years of electronics installation and/or maintenance experience
• Great communication skills, oral and written.
• Must understand and speak English at a C1 level. Fluent in German.
• Basic Computer - Microsoft Word, Excel, Outlook, Teams.
• Automation/Robotics background is a plus.
• Ability to be personally accountable and still thrive in a team environment.
• Knowledge of Enterprise Resource planning (ERP) and product lifecycle management (PLM) systems is a plus.
• Knowledge of JIRA is a plus.

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